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洲际 武汉洲际酒店

武汉洲际酒店洲际酒店评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
91%
推荐此酒店

整体体验

4.7

基于 1021 评论
91%
推荐此酒店

Ratings Breakdown

1021评论

  • 5 星级
    779
  • 4 星级
    186
  • 3 星级
    35
  • 2 星级
    5
  • 1 星级
    16

服务设施都很棒

By

2020 七月 26

platinumelite

服务专业,设施很新,升级很厚道,有开夜床服务。唯一不足是位置较偏,离市区有些远。

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晚上到店前台太不专业了

By

2020 一月 15

晚上10点多到店,前台登记入住。使用AE卡给预授权,告知交易失败用不了。换汇丰卓越卡,一样交易失败。说是不是额度不够,不刷5000了刷3000?听了就来气,AE是10万的卡,卓越卡没限额,怎么可能5000刷不了?自己也怕可能别的原因导致,换中银双币卡就一下OK了。回房间打长途质问银行热线,银行明确表示不关额度事,说可能用了内卡机器无法刷外币卡,让我第二天提示下在刷。上午去到说要求先买房费开发票,小姐姐一刷就ok了。无语的晚上快30分钟才搞定的入住啊。是不是你们应该赔我国际电话费啊,太不专业的前台了吧。AE卡少人用也不是不认识的原因吧,难道USA没有人用AE白金卡?

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舒適的體驗

By

2020 一月 05

酒店員工待人有禮熱誠,做事有效率。地方整潔,食物美味。這是一次舒適的體驗。

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Great Hotel

By

2019 十二月 27

club

My overall experience in this hotel was really great. The hotel had a fantastic ambience. The rooms were neat, clean and comfortable. Breakfast was great as well. The hotel staff was really supportive.
But it still has room for improvement.
First of all the toilets should have muslim showers next to toilet seat.
Secondly the staff should speak and understand English. They need to improve communication skills with foreigners.

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Very beautiful hotel with friendly staffs

By

2019 十二月 13

platinumelite

The front desk staffs are very professional and friendly.

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非常好的体验

By

2019 十二月 12

platinumelite

给予升级到江景套房,非常感谢。但酒店周围没有商业设施,购物较为不便。

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Intercontinental Wuhan Expo - it feels like coming home

By

2019 十二月 01

There is nothing better after a long intercontinental flight than falling into bed at the Intercontinental Wuhan Expo. The hotel is a jewel in hotel comfort and layout. The light in the entrance lobby and in the big rooms with balcony makes you feel welcome and tempted to stay longer. Thank you to the kind staff for the friendly and professional service. Hope to come again soon!

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服务一流

By

2019 十一月 30

club

这次旅行选择该酒店,非常满意,非常舒适,让人心情十分愉悦!期待下次的相遇!

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酒店前台服务优质

By

2019 十一月 30

club

酒店前台服务优质,印象深刻,都有解决我的需求。酒店前台服务优质,印象深刻,都有解决我的需求

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服务一流

By

2019 十一月 29

club

接待人员服务非常好,感觉亲切。餐饮也很好。整体入住感受很好

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The best staff I have ever seen in a hotel

By

2019 十一月 26

This is my third time staying at this hotel, and as soon as I checked in, the staff (Demi) recognized me and welcomed me back. There was a mix-up with my reservation, but they made every effort to make sure it was fixed as soon as possible (in the end, it was my mistake, not theirs!). But still their attention to ensure I had a smooth check-in was amazing.

The room was wonderful as always with the best club lounge staff I have seen. Demi, this time in the lounge, prepared a card for me along with a pen from the hotel. Talk about amazing service!

As I visit Wuhan 2 or 3 times a year, this is the only hotel I will stay at.

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服务一流,待遇厚道

By

2019 十一月 25

整体来说武汉洲际除了地点偏远,没有泳池外其他的没什么槽点!司机找了好久开去了地下停车场我们也是很崩溃!不过服务态度很好,待遇都给齐了,我把致悦会员的欢迎礼换成了一份早餐,给了双早!同时提前2天电话我确认了各种事宜也很棒!

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