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Pet Friendly
Pet Friendly
Pet Friendly
Pet Friendly
Ja' Spa
Ja' Spa
Ja' Spa
游泳池
游泳池
游泳池
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Kimpton Aluna Resort Tulum Amenities

Enjoy these perks

水疗
水疗
2 酒店內的餐厅
2 酒店內的餐厅
健身中心
健身中心
无线网络
无线网络
可携带宠物
可携带宠物
酒店内停车场
酒店内停车场
水疗
水疗
2 酒店內的餐厅
2 酒店內的餐厅
健身中心
健身中心
无线网络
无线网络
可携带宠物
可携带宠物
View more

Everything you need to know

Hotel information

  • Front desk: 52-984-6890430

  • Reservations: 

  • Email: kimptonaluna_reserva@grupopresidente.com

  • Check-in: 3:00 下午

  • Check-out: 12:00 下午

  • Late check out available​

  • Minimum check-in age: 18

  • Total floors: 3

  • Total rooms: 78

  • Accessible rooms:  2

  • 接待语言: 英语, 西班牙语, 法语
  • 接受信用卡支付: 美国运通(American Express), Carte Blanche, Diners Club, Discover, JCB, 万事达(MasterCard), Visa
For your convenience

  • Ice machine(s)

  • Prayer mats

  • Restaurant delivery service available

  • Room service

Pet policy
  • 允许携带所有宠物
Accessibility

  • Restaurant seating

  • All entrances/doorways

  • Public stalls

  • Registration desk

  • Wheelchair available

  • Public facilites

  • Elevators are ADA compliant

  • Accessible room details

Kids activities and services

  • Nanny for hire

  • Hours of operation: 12:00 上午 - 12:00 下午

  • 椭圆机
    自由重量器械
    动感单车
    跑步机

Parking

  • Complimentary daily self parking

  • Controlled access to parking

  • Parking for registered guests only

  • Valet parking 

  • The outdoor parking is located on property, next to the hotel for aprox. 20 cars. Control to access to the parking but also easy to access from the hotel. 24h/7

  • Car parking available

Airport shuttle
  • Cancun International Airport (CUN)
    不提供班车接送
    Tulum International Airport (TQO)
    不提供班车接送
Accessible parking

  • Flat terrain between parking and entrance

  • Curb cuts and street parking wheelchair accessible

  • Number of wheelchair accessible parking spaces: 1

  • Disabled or accessible parking

  • Ramp access to property

  • Ramp access to hotel bar lounge

  • Ramp access to leisure facilites

  • Ramp access to hotel restaurant

  • Parking drop off point adjacent to entrance

  • Outdoor Pool
    位置： 户外
    时间: 8:00 上午 to 9:00 下午
    池畔躺椅
    毛巾递送服务
    水/纯净水
    提供池边服务
    Rooftop pool
    位置： 户外
    时间: 8:00 上午 to 9:00 下午
    毛巾递送服务
    小屋

Business services

  • 24 hour business center

  • Business services

Other services​​​

  • Executive VIP services

  • Storage space available

  • Wake up calls

Children's services

  • Nanny for hire

Ikal Spa

  • Phone number: 52-984-689

  • Hours of operation: 10:00 上午 - 7:00 下午

Pet policy image

Kimpton Aluna Resort Tulum pet policy

More than pet friendly, we are pet lovers, so if your pet fits through the door we will welcome it in. No extra charge or deposit is required. All sizes and weights allowed.
View pet policy