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Hotel Indigo Playa del Carmen Amenities

Name: Hotel Indigo Playa del Carmen
Address: 1A. Avenida Norte #300, Playa del Carmen, ROO, 77720, Mexico
Telephone: 52-984-4108660
Price range: $$$ - Best Price Guarantee When You Book Direct

Hotel Indigo Playa del Carmen offers rooftop relaxation with pool and stylish rooms with balconies, fast Wi-Fi, full breakfast and grab-and-go dining, all just steps from the beach and vibrant Quinta Avenida.

Rooftop Pools
Pet-friendly rooms
Fully-equipped Gym

Rooftop Pools

Experience the Indigo Rooftop—a vibrant, open-air venue with sweeping views of Playa del Carmen. Whether hosting a sunset wedding, sipping cocktails under the stars, or unwinding after a beach day, this stylish rooftop blends local flair with relaxed sophistication, creating unforgettable moments above the city.

Pet-friendly rooms

Our pet-friendly rooms welcome furry companions with comfort and care. Select rooms on the lower level feature a private terrace, perfect for outdoor lounging. Each stay includes a cozy pet bed, water bowl, and thoughtful touches to ensure both guests and pets feel right at home.

Learn more

Fully-equipped Gym

Our modern fitness center is located on the lower level, featuring floor-to-ceiling windows with vibrant street views. Equipped with cardio machines, free weights, and stretching space, it offers a bright, energizing atmosphere for guests to stay active during their stay.

Featured amenities

Daily housekeeping
Fitness centre
On-site parking
Pet friendly (500 MXN / night)
Pool
1 on-site restaurant
Smoke-free hotel
Wi-Fi

Daily housekeeping
Fitness centre
On-site parking
Pet friendly (500 MXN / night)
Pool
1 on-site restaurant
Smoke-free hotel
Wi-Fi

At this hotel

Hotel information

Front desk: +52-984-4108660
Reservations:
Email: reservaciones@indigoplaya.com
Check-in: 3:00 pm
Check-out: 11:00 am
Late check out available
Minimum check-in age: 18
Total floors: 5
Total rooms: 83
Accessible rooms: 1
Languages spoken: English, Spanish
Credit cards accepted: American Express, Diners Club, Discover, JCB, MasterCard, Visa

Accessibility

Restaurant seating
All entrances/doorways
Vanity
Public stalls
Registration desk
Wheelchair available
Public restrooms
Public facilities
Elevator access to all levels
Elevators are ADA compliant

For your convenience

Complimentary filtered water
Connecting rooms available
Free Wi-Fi
Ice machine(s)

Beach amenities

Water/filtered water (for fee)

Hours of operation: 6:00 am - 10:00 pm
Elliptical Machines
Free Weights
Stair Stepper
Stationary Bicycle
Treadmill

El Camaleón Golf Course at Mayakoba
Located off-site

Parking details

Guests can access the underground garage or, if full, a nearby lot. Our team ensures a smooth arrival so you can focus on enjoying your stay.
Car parking available
Complimentary daily self parking
Parking includes in/out privileges
Daily valet parking fee: 200 MXN
Valet parking includes in/out privileges
Parking available for all hotel customers, guests, visitors

Accessibility parking

Flat terrain between parking and entrance
Curb cuts and street parking wheelchair accessible
Number of wheelchair accessible parking spaces: 1
Designated accessible parking spaces with posted signs
Disabled or accessible parking
Ramp access to property
Ramp access to hotel bar lounge
Ramp access to leisure facilites
Ramp access to hotel restaurant
Parking drop off point adjacent to entrance

Parking facility

On-site
Off-site
Outdoor
COVERED
Controlled access to parking
20 total parking spaces

Airport shuttle

Cancun International Airport (CUN)
Shuttle not available
Tulum International Airport (TQO)
Shuttle not available

Outdoor pool
The rooftop pool at Hotel Indigo Playa del Carmen offers a stunning escape with panoramic Caribbean views, comfy loungers, and a relaxing jacuzzi. Soak up the sun, sip cocktails, or unwind after beach days in a serene, boho-elegant setting above it all.
Outdoor pool
Hours: 9:00 am to 10:00 pm
Poolside loungers
Towel service
Umbrellas

Business services

24 hour business center
Copying services
Printing services
Shipping services

Other services

Storage space available
Wake up calls

Housekeeping and laundry

Daily housekeeping
Dry cleaning pickup or laundry valet
Onsite self service laundry
Same day dry cleaning

Pet policy

We welcome one pet per room. A nightly pet fee of 500 MXN applies, plus a refundable deposit of 5,000 MXN. If you are traveling with a service animal, contact us by email or phone before your arrival.
Pet fee per night: 500 MXN
Pet damage deposit: 5000 MXN
Pet weight limit: 10 kilograms
1 pets allowed
Pets allowed: Only dogs allowed

Pet amenities

At Hotel Indigo Playa del Carmen, pets are part of the experience. We offer thoughtful amenities like water and food bowls, cozy beds, and welcome treats. We kindly request that all pets be well-trained and that their needs be attended to outdoors, away from public indoor areas, to ensure a comfortable environment for all guests. If you're travelling with a service animal, please contact reservaciones@indigoplaya.com before your arrival.

Hotel Indigo Playa del Carmen pet policy

We welcome one pet per room. A nightly pet fee of 500 MXN applies, plus a refundable deposit of 5,000 MXN. If you are traveling with a service animal, contact us by email or phone before your arrival.