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Hotel Indigo by IHG Playa del Carmen Homepage
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Swimming Pool
Swimming Pool
Swimming Pool
Swimming Pool
Gym
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Hotel Indigo Playa del Carmen Amenities

Hotel Indigo Playa del Carmen offers rooftop relaxation with pool and stylish rooms with balconies, fast Wi-Fi, full breakfast and grab-and-go dining, all just steps from the beach and vibrant Quinta Avenida.

Hotel Indigo Sketch Amenities

Rooftop Pools

Experience the Indigo Rooftop—a vibrant, open-air venue with sweeping views of Playa del Carmen. Whether hosting a sunset wedding, sipping cocktails under the stars, or unwinding after a beach day, this stylish rooftop blends local flair with relaxed sophistication, creating unforgettable moments above the city.

Pet-friendly rooms

Our pet-friendly rooms welcome furry companions with comfort and care. Select rooms on the lower level feature a private terrace, perfect for outdoor lounging. Each stay includes a cozy pet bed, water bowl, and thoughtful touches to ensure both guests and pets feel right at home.

Learn more

Fully-equipped Gym

Our modern fitness center is located on the lower level, featuring floor-to-ceiling windows with vibrant street views. Equipped with cardio machines, free weights, and stretching space, it offers a bright, energizing atmosphere for guests to stay active during their stay.

Featured amenities

Daily housekeeping
Daily housekeeping
Fitness centre
Fitness centre
On-site parking
On-site parking
Pet friendly
Pet friendly
Pool
Pool
1 On-site restaurant
1 On-site restaurant
Smoke-free hotel
Smoke-free hotel
Wi-fi
Wi-fi
Daily housekeeping
Daily housekeeping
Fitness centre
Fitness centre
On-site parking
On-site parking
Pet friendly
Pet friendly
Pool
Pool
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At this hotel

Hotel information

  • Front desk: 52-984-4108660

  • Reservations: 

  • Email: reservaciones@indigoplaya.com

  • Check-in: 3:00 pm

  • Check-out: 11:00 am

  • Late check out available​

  • Minimum check-in age: 18

  • Total floors: 5

  • Total rooms: 83

  • Accessible rooms:  1

  • Languages spoken: English, Spanish
  • Credit cards accepted: American Express, Diners Club, Discover, JCB, MasterCard, Visa
For your convenience

  • Complimentary filtered water

  • Connecting rooms available

  • Free Wi-Fi

  • Ice machine(s)

Pet policy
  • Only dogs allowed

  • Pet deposit: 5000 MXN per stay

  • Pet fee per night: 500 MXN

  • Pet weight limit: 10 KILOGRAMS

Accessibility

  • Restaurant seating

  • All entrances/doorways

  • Vanity

  • Public stalls

  • Registration desk

  • Wheelchair available

  • Public restrooms

  • Public facilites

  • Elevator access to all levels

  • Elevators are ADA compliant

Beach amenities
  • Water/filtered water (for fee)

  • Hours of operation: 6:00 am - 10:00 pm

  • Elliptical Machines
    Free Weights
    Stair Stepper
    Stationary Bicycle
    Treadmill

  • El Camaleón Golf Course at Mayakoba
    Located off-site

Parking

  • Controlled access to parking

  • Parking at a charge: 

  • Parking includes in/out privileges

  • Parking for registered guests only

  • Valet parking 400 MXN

  • Valet parking includes in/out privileges

  • Parking at Hotel Indigo Playa del Carmen is easy and convenient with valet service. Guests can access the underground garage or, if full, a nearby lot. Our team ensures smooth arrival so you can focus on enjoying your stay.

  • Car parking available

Airport shuttle
  • Cancun International Airport (CUN)
    Shuttle not available
    Tulum International Airport (TQO)
    Shuttle not available
Accessible parking

  • Flat terrain between parking and entrance

  • Curb cuts and street parking wheelchair accessible

  • Number of wheelchair accessible parking spaces: 1

  • Designated accessible parking spaces with posted signs

  • Disabled or accessible parking

  • Ramp access to property

  • Ramp access to hotel bar lounge

  • Ramp access to leisure facilites

  • Ramp access to hotel restaurant

  • Parking drop off point adjacent to entrance

  • Outdoor pool
    Location: Outdoor
    Hours: 9:00 am to 10:00 pm
    Poolside loungers
    Towel service
    Umbrellas

Business services

  • 24 hour business center

  • Copying services

  • Printing services

  • Shipping services

Other services​​​

  • Storage space available

  • Wake up calls

Housekeeping and laundry​
  • Daily housekeeping

  • Dry cleaning pickup or laundry valet

  • Onsite self service laundry

  • Same day dry cleaning

Hotel Indigo Woman in bathtub

Pet policy image

Hotel Indigo Playa del Carmen pet policy

We welcome one pet per room. A nightly pet fee of 500 MXN applies, plus a refundable deposit of 5,000 MXN. If you are traveling with a service animal, contact us by email or phone before your arrival.
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